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Can I pause my plan by parking my Tello number?
Yes! If you need to take a break but don't want to lose your phone number, and if you currently have an active plan, then yes you can switch to our Park Number plan.
You aren't "locked in" to the Park Number plan for any specific amount of time. As soon as you purchase a regular monthly plan again, your service will reactivate instantly with your same phone number.
- The Cost: It costs $3/month to keep your number active. The $3 charge renews every 30 days. You can cancel this and return to a normal plan whenever you’re ready.
- The Service: While parked, your number is "on hold." You won't be able to make calls, send texts, or use data.
- Log in to your Tello online account.
- Go to your Dashboard.
- Below the "My Plan" box, click "Cancel Plan".
- A new window will appear asking if you wish to park your number. You need to select "Yes, Park My Number" button and follow the remaining prompts.
You aren't "locked in" to the Park Number plan for any specific amount of time. As soon as you purchase a regular monthly plan again, your service will reactivate instantly with your same phone number.
