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I use Scam Guard and have Scam Stop turned ON. Why do I still receive scam calls?

We work hard to block spam and scam calls, with our network defenses updating every 6 minutes. However, some scammers may still bypass these protections. While we continue enhancing our filters to block a larger percentage of unwanted calls, we encourage customers to report any spam or scam calls that get through to our Customer Support team.

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