Help Center

An IMEI (International Mobile Equipment Identity) or MEID is a unique number exclusive to your phone.
It indicates your phone’s manufacturer and model as well as the brands and frequencies it supports.

It is vital that when you are reporting an issue with your service or phone that you provide the IMEI of the device affected.

There are 3 simple ways to find the IMEI of your device:

• Under Settings:
• iOS: Settings > General > About > scroll down to IMEI field
• Android: Settings > About Phone > scroll to IMEI field or similar
• Dialing a code:
• Enter *#06# on your phone's dial pad
• On the Phone's box:
• If you purchased your phone recently, you may be able to find it on the back of the box or in a label stick to it.