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How to manually renew my plan?
You can renew your plan whenever you like—no need to wait for the auto-billing date. This can be done easily through your online account or the My Tello app.
How to Renew:
Important Details:
⚠️ Warning We do not offer partial refunds for mid-cycle plan changes or unused services. Also, renewals cannot be scheduled for a future date. If you want a new plan to start exactly when your current one ends, wait until the day before your next auto-billing date to make the change.
✅ Pro-Tip Manual renewal is a great way to "reset" your data if you run out early, plus you get to keep whatever was left over from your previous balance!
How to Renew:
- Log in to your account and go to your Dashboard.
- Click the "Renew Now" button.
- Complete the checkout process.
Important Details:
- Immediate Effect: Any change happens right away and starts a brand-new 30-day billing cycle.
- Charges: You will be charged the full amount for your new plan at checkout.
- No Extra Fees: We don't charge penalties for changing your plan early.
- Rollover: Any remaining minutes or data (excluding unlimited data) will roll over to your next 30 days.
⚠️ Warning We do not offer partial refunds for mid-cycle plan changes or unused services. Also, renewals cannot be scheduled for a future date. If you want a new plan to start exactly when your current one ends, wait until the day before your next auto-billing date to make the change.
✅ Pro-Tip Manual renewal is a great way to "reset" your data if you run out early, plus you get to keep whatever was left over from your previous balance!
