Help Center

How do I change my password?

Keeping your password updated is a great way to stay secure. Whether you just want to update it or you’ve been locked out, the process is quick and simple.

If you can log in:
  • Go to the My Information section of your account.
  • Update and Save: Enter your new password in the edit field and click Save.
If you've forgotten your password:
  • Go to our Log In page
  • Click the "Forgot Password" link located just above the green "Log In" button.
  • Enter your email: Use the email address you originally registered with and click Reset.
  • Check your inbox: We will send a reset link directly to your email to help you get back into your account.
✅ Pro-Tip
If you don't see the reset email within a few minutes, check your Spam or Promotions folder to make sure it wasn't filtered out by your email provider.

Didn't find what you're looking for?

 

Tello AI
Tello AI virtual agent