Icons-MyTello Icons-MyTello Icons-MyTello Icons-MyTello

Help Center

How do I set up and use two-factor authentication?

Securing your account is easy! By enabling 2FA, you add a quick extra step to your login that keeps your information much safer. You’ll just need a third-party app to generate a security code for you.

Next Steps
  • Download an authenticator app: Grab an app like Google Authenticator or Twilio Authy from your app store.
  • Log in to your Tello account: Head to My Information in the main menu and scroll down to Extra Security - Two-Factor Authentication (2FA)
  • Connect the app: Scan the QR code on your screen using your authenticator app (or enter the manual setup key provided).
  • Confirm setup: Enter the one-time code from your app into the Tello website to finish the setup.
Pro-Tip
Since you'll need your phone to log in once this is active, make sure your authenticator app is backed up so you don't get locked out if you switch devices.

Didn't find what you're looking for?