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What happens to the rolled-over data if my plan is changed or the service is canceled?

Downgrading your plan, suspending service, or closing your account will forfeit any rolled-over data. Once lost, rolled-over data cannot be restored.

Your accumulated rolled-over data will be deleted if you:
  • Downgrade to a plan without data (if you're on a custom plan)
  • Switch from the Unlimited plan to another plan.
  • Suspend/cancel your service.
  • Close your account.

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