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My Tello Dollars from referring a friend were not added. Why?

Tello Mobile checks the validity of all referral orders. A referral order will be deemed invalid if:
  • The new account was created with a second email address of the same person.
  • A customer already exists in our database according to company criteria.
  • The customer sharing the referral link no longer uses the service (no call, no SMS, no Data usage, no order in the past 6 months)

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