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I still don't have a tracking code, why?
If the order status says "Pending" or "Preparing Your Package" then it means that the package is being finalized and will soon be on its way. Once the package is shipped you will be able to track your order from your online account.
⚠️Important Note:
If you placed your order late in the day, over the weekend, or during a public holiday, it may stay in "Pending" status a little longer while we wait for the next available pickup from the carrier.
⚠️Important Note:
If you placed your order late in the day, over the weekend, or during a public holiday, it may stay in "Pending" status a little longer while we wait for the next available pickup from the carrier.