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Help Center

Why does my order say "Preparing Your Package"?

If your status is "Preparing Your Package" it means your order was successful! Our team is currently finalizing your package and getting it ready for the delivery company to pick up.

What happens next?
Status Change: Once your package begins its journey, the status will change from "Preparing Your Package" to "Shipped" (and "Successful").
  • Track Your Delivery: As soon as it ships, you can track its progress directly from your Dashboard.
  • Delivery Updates: Click the tracking code provided to see the latest updates from USPS or FedEx.

A Quick Tip on Tracking:
Make sure to read any notes left by USPS or FedEx on their tracking page. They often add important details there that could affect your delivery time.

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