Help Center

How does Auto Recharge for Pay As You Go work?

Auto Recharge for Pay As You Go automatically adds credit to your prepaid balance when it falls below $2.

You can enable Auto Recharge from My Account → My Settings and choose an automatic recharge amount of $10, $20, $30, or $50. The selected amount is charged to your saved payment method each time your Pay as You Go balance falls below the $2 threshold.

⚠️ Important:
  • Auto Recharge is triggered when your Pay As You Go balance falls below $2.
  • International Roaming usage will not trigger an Auto Recharge.
  • Auto Recharge requires a valid saved payment method.
Auto Recharge helps ensure you have enough Pay As You Go credit for eligible calls, texts, and data without needing to manually top up your balance.

Didn't find what you're looking for?

Tello AI

To improve your experience, this chat is recorded and processed by AI. By continuing, you agree to our Privacy Policy. Please avoid sharing sensitive personal details like passwords or credit card numbers here. For account-specific or critical matters, please confirm with Tello Support.
Hi 👋 I’m Tello AI, your virtual agent at Tello 💙

I'm here 24/7 to help with your account, eSIM activation, plans, or number transfers - just type your question below to get started ✨